SCOT Wait times

Just learned a trick today. User was wondering why her e-mail took long to be sent when executing a custom program and sending e-mails thru her distribution list.

As she sent one request while we're chatting, request has a wait time of about an hour before it can be sent. RSCONN01 program runs every 10 minutes but SCOT for some reason scheduled an hour in the queue for this request to be sent.

Turns out that the user's time zone (in CET) is not similar to system time so system time (UTC), so she changed her time zone to UTC and sent out another e-mail and was immediately sent.